What is the service?

The scheme offers support to single vulnerable people who have been rough sleeping and/or have a history of, or current problems with alcohol. You can either be taking on a new tenancy or finding it difficult to manage an existing tenancy.

Who can ask for support?

Anyone who is or about to become a tenant within the London Borough of Barnet (Council, Housing Association or Private Landlord). You may be:

• Someone who has been or is in danger of becoming a rough sleeper

• Someone who currently has alcohol problems which affect your tenancy

• Someone who has a history of problems with alcohol

 How we can help

If a client is  offered a place on the scheme a tenancy support worker will work with them to decide on the kind of support they need. Among other things they can help with:

• Applying for benefits

• Advice on managing money better 

• Getting other services the client may be entitled to

• Accessing alcohol services such as detox and rehab

• Advice on everyday issues that can cause tenancy problems

• Help with grants for furniture and other household goods

• Help with gas, electricity and telephone connections

What we do

The Tenancy Support Worker will support a client for up to two years to help them get the skills and confidence they need to live independently and manage their tenancy well.

Meeting Everyone's needs

Our Tenancy Support team works with clients to provide the best possible support package.  

We will always try to offer a service that meets their personal, religious and cultural needs

How do I get more information? 

• If you are signing up for a new tenancy ask your landlord to refer you to the scheme

• Visit the day centre on Woodhouse Road and speak to one of the staff about the support you need 

• Phone the day centre on 020 8446 8400 

• Send an message to Tenancy Support Service